We are an elite physical therapy practice that is offering in home treatment pain relief in less time.

How it works

Meet your elite Therapy team.

You will be assigned to a Doctor of Physical Therapy, Licensed Physical Therapist Assistant, and a Patient Care Coordinator to handle every aspect of your care.

Receive care on your terms.

Your therapist will deliver PT in-person, at your home or work, so getting care is safe and convenient.

Better outcomes with Sterling.

One on One care with a skilled PT results in improved care and better results in a shorter period of time.

Expert physical therapists

Over 1,000 licensed outpatient therapists are ready to come to you.
Sterling L. Carter


Specializes in:

Sierra Pollard


Specializes in:

Thomas Hampton


Specializes in:

Thousands of patients @Sterling at Home

Use insurance or pay a flat fee

No matter how you pay for treatment, there’s no prescription required to start.
Commercial insurance

Same co-pay You’ll pay the same that you would pay to visit a clinic, not a penny more. We accept all major insurances and Medicare.


$0 per visit Most Medicare plans with a secondary cover your entire cost. You’ll pay nothing to Sterling at Home.


$125 per visit Call us today for discounted packages.

Frequently asked questions

After you’ve scheduled your first appointment with Sterling at Home, you will receive an email containing the new patient registration packet. Download the forms and complete in its entirety.

  • Gather all insurance cards issued to you and your identification card.
  • Place your referral for physical therapy on top of your completed new patient registration packet. If you do not have a referral, inform the Intake Coordinator at Sterling at Home prior to the first appointment. (note – a referral is not always needed.)

During your first visit, you can expect the following:

  • A licensed Doctor of Physical Therapy (DPT) will arrive at your home for your scheduled Initial Evaluation appointment.
  • You will provide the therapist with your completed new patient packet, referral for physical therapy, insurance card(s) and identification card.
  • The therapist will discuss the following:
    1. Your medical history.
    2. Your current problems/complaints.
    3. Pain intensity, what aggravates and eases the problem.
    4. How this is impacting your daily activities or your functional limitations.
    5. Your goals with physical therapy.
    6. Medications, tests, and procedures related to your health.
  • The therapist will then perform the objective evaluation which may include some of the following:
  1. Palpation - touching around the area of the pain/problem. This is done to check for the presence of tenderness, swelling, soft tissue integrity, tissue temperature, inflammation, etc.
  2. Range of Motion (ROM) - the therapist will move the joint(s) to check for the quality of movement and any restrictions.
  3. Muscle Testing - the therapist may check for strength and the quality of the muscle contraction. Pain and weakness may be noted. Often the muscle strength is graded. This is also part of a neurological screening.
  4. Neurological Screening - the therapist may check to see how the nerves are communicating with the muscles, sensing touch, pain, vibration, or temperature. Reflexes may be assessed as well.
  5. Special Tests - the therapist may perform special tests to confirm/rule out the presence of additional problems.
  6. Posture Assessment - the positions of joints relative to ideal and each other may be assessed.

The therapist will then formulate a list of problems you are having, and how to treat those problems. A plan is subsequently developed with the patient's input. This includes how many times you should see the therapist per week, how many weeks you will need therapy, home programs, patient education, short-term/long-term goals, and what is expected after discharge from therapy. This plan is created with input from you, your therapist, and your doctor.

Treatment sessions typically last 45 to 55 minutes per visit.

This is highly variable. You may need one visit or you may need months of care. It depends on your diagnosis, the severity of your impairments, your past medical history, etc. You will be re-evaluated on a monthly basis and when you see your doctor, we will provide you with a progress report with our recommendations.

Billing for physical therapy services is similar to what happens at your doctor's office. When you are seen for treatment, the following occurs:

  1. The physical therapist bills your insurance company or charges you based on Common Procedure Terminology (CPT) codes.
  2. Those codes are transferred to a billing form that is either mailed or electronically communicated to the payer.
  3. The payer processes this information and makes payments according to an agreed upon fee schedule.
  4. An Explanation of Benefits (EOB) is generated and sent to the patient and the physical therapy clinic with a check for payment and a balance due by the patient.
  5. The patient is expected to make the payment on the balance if any.

It is important to understand that there are many small steps (beyond the outline provided above) within the process. Exceptions are common to the above example as well. At any time along the way, information may be missing, miscommunicated, or misunderstood. This can delay the payment process. While it is common for the payment process to be completed in 60 days or less, it is not uncommon for the Provider to receive payment as long as six months after the treatment date.

Why on-demand physical therapy is better

More convenience means our patients actually complete their care plans.
1:1 personalized treatments

45-55 minutes of in-person care means faster recovery in fewer treatments.

Necessary equipment comes to you

Your PT will bring a treatment table and a mobile kit. 90% of cases don't need heavy machines.

Safe and convenient

Skip the clinic with no added fees. Sterling at Home is covered by insurance and is safely delivered to you on your schedule.

Proudly serving patients across the United States.